Shipping policy

Processing Time

All orders are processed within 1-3 working days. Orders are not processed or dispatched on weekends or bank holidays.

Shipping Rates & Delivery Times

We currently ship within the United Kingdom. Delivery times may vary depending on your location and the courier used.

Shipping costs will be calculated at checkout.

Delays

Please note that delays may occasionally occur due to postal service issues that are outside of our control. Lash Element is not responsible for shipping delays once your order has been dispatched.

Lost or Missing Orders

If your order has not arrived within a reasonable time frame, please contact us sales@lashelement.co.uk and we will do our best to assist you.

Incorrect Address

Please ensure all shipping details are correct at checkout. Lash Element is not responsible for orders shipped to incorrect addresses provided by the customer.